Get in Touch

We're here to help and answer any questions you might have

Sales Inquiries

Interested in Alertr for your business? Our sales team is ready to help you find the perfect plan.

Email: sales@alertr.com

Response Time: Within 2 hours

Contact Sales

Technical Support

Having issues with your account? Our support team is here to help you resolve any problems.

Email: support@myalertr.com

Response Time: Within 24 hours

Get Support

Enterprise Solutions

Custom solutions for large organizations with specific requirements.

Email: support@myalertr.com

Includes: Dedicated account manager

Enterprise Contact

Support Hours

Monday - Friday 9:00 AM - 6:00 PM IST
Saturday 10:00 AM - 4:00 PM IST
Sunday Closed

Enterprise customers have 24/7 priority support

Quick Answers

How quickly will I receive a response?

Sales inquiries are typically answered within 2 hours during business hours. Support requests receive responses within 24 hours.

Do you offer phone support?

Phone support is available for Enterprise plan customers. Other plans receive priority email support with fast response times.

Can I schedule a demo?

Yes! Contact our sales team at sales@alertr.com to schedule a personalized demo of the Alertr platform.

Is there a customer portal?

Yes, existing customers can access our support portal directly through the main application for faster assistance.

What languages do you support?

Currently, our platform and support are available in English. We're working on adding more languages soon.

Do you offer training sessions?

Yes, Professional and Enterprise plans include training sessions to help your team get the most out of Alertr.

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